Privacy Policy

Last updated: 14 September 2026

This Privacy Policy explains how Buildworx Waikato collects, uses and protects your personal information when you interact with our website and services. We handle your information in line with the Privacy Act 2020 (New Zealand).

Interpretation and Definitions

To ensure clarity, the following definitions apply:

    • “You” or “Your” refers to any individual or entity using the website.

       

    • “Company,” “We,” “Us,” or “Our” refers to Buildworx Waikato.

       

    • “Personal Data” means any information that can identify you, such as your name, email, phone number or address.

       

    • “Usage Data” includes information automatically collected during website use, such as IP address, browser type, or time spent.

       

    • “Cookies” are small files stored on your device to enhance your browsing experience.

       

    • “Service Providers” refers to trusted third parties who support our business, such as tradespeople or analytics partners.

       

Interpretation and Definitions

Personal Data

When you engage with Buildworx Waikato, we may collect:

    • Full name
    • Email address
    • Phone number
    • Physical address
    • Project-related information submitted via contact forms, such as details about a new build, renovation, deck or fence job Plans, drawings or photographs you send us to quote from
Usage Data

 Automatically collected data may include:

    • Browser type and device information

    • IP address and general location

    • Pages visited and time spent on the site
Cookies and Tracking Technologies

Our website uses Google Analytics, and Google Ads and Meta (Facebook) tracking pixels, to understand how visitors use the site and to measure the performance of our advertising. Cookies help us:

    • Keep site features working
    • Remember user preferences
    • Monitor performance and usage
    • Maintain website security

You can disable cookies in your browser settings, but this may limit certain features.

How We Use Personal Data

We use the data we collect to:

    • Respond to your enquiries and requests
    • Prepare accurate quotes and provide updates during a job
    • Manage client communication during a job
    • Coordinate subcontractors and suppliers working on your project
    • Meet legal and regulatory requirements

We do not sell your data. Information is only shared with subcontractors, service providers or legal authorities as necessary.

Data Retention

We retain your information only for as long as necessary to:

    • Manage communication and service delivery

       

    • Keep accurate records

       

    • Meet legal obligations, including those relating to building work and consents

Once no longer required, your data is securely deleted or anonymised.

Security of Personal Data

We use appropriate administrative, technical and physical measures to protect your data. No system is completely secure, so we cannot guarantee absolute security.

Sharing of Information

We may share your data:

    • With subcontractors or professionals involved in your project

       

    • With councils or building authorities where required for consents and inspections

       

    • With authorities when required by law

       

    • With your consent for specific uses

       

All third parties are expected to handle your data responsibly and in line with privacy standards.

Your Rights

Under the Privacy Act 2020, you have the right to:

    • Request access to the data we hold about you
    • Request corrections to any inaccurate information
    • Ask for deletion of your personal data, where applicable
    • Withdraw consent for non-essential uses (e.g. marketing)
    • File a complaint with the Office of the Privacy Commissioner

To exercise these rights, please contact us using the details below.

Transfer of Data

Your data may be stored or processed outside your local area, including by third-party service providers such as analytics or hosting platforms. We take steps to ensure it is handled securely and in accordance with this policy.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us and we will remove it.

Links to Other Websites

This website may include links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before submitting personal information.

Business Transitions

In the event that Buildworx Waikato undergoes a merger, acquisition or similar change, your information may be transferred as part of the business transition. We will notify you where legally required.

Updates to This Privacy Policy

We may update this policy as needed. Changes will be posted on this page along with an updated revision date. Please review this page periodically for any updates.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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